
Support Procedure
Reverb Web Hosting is commited to providing a webmaster the opportunity to
get your website online as easy as possible by providing you with a knowledge
base, web based ticket support desk to submit your support issues, and online
interactive multimedia tutorials in assisting you with managing your website
and web account.
Tutorials: Reverb hosting has a series of
interactive multimedia tutorials that will assist you in getting your website
running as efficiently as possible.
Off Site Knowledge Base:
Reverb hosting has an offsite knowledge base for customers with a variety
of topics for researching certain questions you may have when you become a
webmaster. Feel free to add to the knowledge base so others may benefit from
your valuable insight as this approach will foster an environment conducive
to learning, sharing, and being successful.Our success is your success.
Support Desk: As a customer
Reverb Web Hosting has a support desk that is available 24/7 for all of your
needs. You have been provided a password that is included in your welcome
email, so for security purposes it is highly recommended that you change your
password immediately after logging in to our support site.